Refund policy

To maintain inventory control and ensure timely processing, all online returns must be authorized in advance.

Online purchases may be returned only after a Return Authorization (RA) has been approved by Interior Illusions.
Return requests must be made within 14 calendar days of the purchase date.
To initiate a return, customers must contact our customer service team with their order number and reason for return. Please email paul@interiorillusionshome.com for return requests.
Once approved, customers will receive return instructions and the correct return location. Unauthorized returns will not be accepted.
Customers are responsible for properly packaging the merchandise to prevent damage during transit.
Customers are responsible for all return shipping costs, including freight for large items.
Items must be returned in original packaging, unused, and in the same condition as received.
Any damage resulting from improper packaging or return shipping may result in denial of the return or additional fees.
Once the item has been received, inspected, and approved, we will issue the refund in the original form of payment. For purchases over $500, a refund check will be issued and mailed to the billing address on file.

Refunds for approved online returns will be issued in accordance with our refund policy once the merchandise is received and inspected.